Recovering Hacked Hotmail/Outlook Account

Hotmail Hacking has been one of the rising crimes in today’s scientific and computer age. Cyber security is a very important aspect of our lives as almost all of our important data and credentials are stored online. So, in malicious hands, a security breach might cause grave issues. That’s why even if you suspect that your account has been hacked, you need to change your password immediately. Internet accounts are one of the main things that get hacked. Recovering a Hotmail/Outlook account is much less difficult now that hotmail changed their recovery process. Your account might also be inaccessible due to other reasons, for information about this topic goto Hotmail Login Problems Page. But it still might be tricky for many users.

We are here to provide you with a simple guide to recovering your hacked Hotmail/Outlook account.

Recovering Hacked Hotmail/Outlook Account

Sometimes, before trying out desperate measures, it is better to try to reset hotmail password. If you have added a secondary email or a phone number to your account it might be easily recoverable by this method. Below are the steps to reset your hotmail password.

Step 1

Go to the Hotmail/Outlook login page and enter your email address and password. After the login fails, Hotmail will provide you an option to reset your password. Click on the reset button as indicated by the blue arrow to begin.

Step 2

Now, Hotmail will provide you with 3 options. Click on the option as shown below.

(Although all of the options lead to the same page, it is better to select the exact issue for troubleshooting ease)

It is better to select a reason if a suitable reason is found. You can also enter a custom reason up to 200 words. Then, click Next.

Step 3

Hotmail will now go through a verification process. First enter your Hotmail email address (the one you are trying to recover). Then do a Captcha test as shown below.

Then, click Next.

Step 4

If you have a phone number or a secondary email address entered in your Hotmail/Outlook account, you will get phone number or email option(or both in some cases). Choose the option that you deem suitable and proceed. If you have entered your email address, then you will get a mail instead of the SMS code that we will show you in this guide. Don’t worry, the steps are similar.

After you have entered the last 4 numbers of your phone number or your email address. Click on Send code.

Step 5

Enter the code that Hotmail sent you to your phone or the secondary email. Then click Next. If you want to select another method than the one you selected click on the option below the code box.

Step 6

Now enter a new hotmail password for your account. Make sure that you create a strong password with Capital letters and numbers.

Click on next to end the process.

Outlook/Hotmail will now greet you with this message.

If this process does not solve the issue, there is another less reliable method below. For more info about this topic click here to go to the official Microsoft site.

 

Recovering Hotmail Account Without Phone or Secondary Email Address

This method is not very reliable, but it can be used as a last resort. To begin the process, click here to go to the recovery portal. Then follow the instructions as shown in the steps below.

Step 1

Hotmail asks for another account to get a verification code from them. Enter an email address that you currently have access to. It can be from any other email service provider like Gmail or Yahoo.

Then, click Next.

Step 2

Now, check the inbox of the email you just entered. Hotmail has sent a verification code to that email. Enter the code that Hotmail sent you to the box as shown below.

Then, click on Verify.

Step 3

Now try your best to guess the answers on the next two steps. Enter your first name and last name. Then enter your birthdate and the location where you created your account.

Then Click Next.

Step 4

So, now try your best to remember one of the passwords you have used for your account. Enter the password 2 times on the boxes as shown. Then check, if you have used any other Microsoft services like Skype and Xbox. Then finally, check if you have purchased anything from Microsoft.

Click Next.

Step 5

Now, Try to enter the email address(es) of the accounts you have sent mails to from the account. Then try to guess the exact subjects lines of the mails you have sent to the email entered above.

At last, click Next.

Hotmail now greets you with this message.

 

Now it may take up to 24hrs for Hotmail to contact you in order to recover your account. The information that you have entered in the last 3 steps are extremely crucial for the recovery of this account.

Further info:

If you have any further issues regarding recovery, feel free to comment below and let us know about the issues and let us help you. The Hotmail account cannot be recovered in these processes and the account is very important, contact Microsoft Help regarding your issue. If you wish to create a new account, go to our guide on creating a Hotmail/Outlook account.

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